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Tesco – The Wrong Address

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British supermarket Tesco gets us warmed up for Christmas with this touching story of rekindled friendship, directed by Steve Rogers through Biscuit Filmworks and Revolver, and created by Pete Ioulianou and Ollie Agius at BBH London.  

Titled The Wrong Address, the three-minute film centres on two old friends: Polly, a Tesco delivery driver, and frazzled customer Lizzie, played by Roisin Conaty and Anna Maxwell Martin respectively. 

The scene is set for the reunion when Lizzie books a delivery to her old address on Christmas Eve, prompting Polly to offer to meet her halfway. After the order and some slightly awkward small-talk have been exchanged, Lizzie’s car breaks down, and Polly offers to drive her home.  

The journey becomes the perfect, unexpected opportunity for the pair to reconnect, as they laugh over school memories and reminisce about the friendship they once shared. 

Felipe Serradourada Guimaraes, Chief Creative Officer at BBH London and Dublin, added: “Tesco is such an icon and this story could only have been told by them. We’re so proud to work on a brand that is able to capture the spirit of Christmas for people across the country."

Roisin Conaty said: “I love that this story centres on female friendship. It starts in a way many people can relate to, all stress and mayhem, but shows how one small act of kindness can bring people back together after years apart. It's lovely to show Polly and Lizzie reuniting and celebrating kindness and grace. Also, the silliness we can only feel with old friends alongside the magic of Christmas."  

Anna Maxwell Martin said: “We’ve all been there. In the stress to get everything perfect at Christmas, suddenly you realise you’ve somehow only ordered one singular sprout, totally forgotten wrapping paper, or sent a delivery to the wrong address. I’m really pleased to be part of a production that acknowledges that whilst we can all strive for our ‘perfect’ Christmas, it is in fact human connection that truly helps to make Christmas magic.” 

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